Wintel Admin L2+

QUALIFICATION

Any Degree or Diploma

Certifications preferred: MCSA / MCSE / VCP / CCA-V

SKILLS

Primary: Windows Active Directory, Remote Desktop Services, VMware,

Secondary: Citrix & VMWare VDI

TECHNICAL SKILL DESCRIPTION

Installation, Configuration and Troubleshooting of Windows AD in multisite environment
Installation, Configuration and Troubleshooting of Remote Desktop Services
Working experience with Dell, IBM, HP Server & Storages
Good knowledge in Windows Cluster
Installation, Configuration and Troubleshooting of VMWare
Good working knowledge on LAN & WAN Infrastructure
Knowledge on Gateway Security products like Sophos, Fortinet, Sonicwall, etc.
Fundamental knowledge on Mailing Systems
Basic exposure to a few of Cloud Technologies
Exposure and working experience in implementation & management of Medium to Large Company Data Center environments
Should be aware of ITIL
JOB RESPONSIBILITIES

Work as a member of Technical Support Group to be the internal escalation point for resolving problems
To be available for any technical escalations during non-business hours and weekend
Any problem resolution should be closed with RCA report and Customer concurrence
Should be a part of Presale activity as and when required
Should be available for any complex implementation projects if mandated

SOFT SKILLS

Good Attitude
Good written and spoken communication skills
Flexibility
Good interpersonal skills
Ability to push oneself that extra mile
Team player